Shipping charges vary based on the amount of the purchase.
Shipping charges are non-refundable unless the item is defective and we are not able to replace or exchange the item.
Return shipping is at the customers expense.
Shipping times vary.
In stock items ship within 3 business days. Special orders boots can take 6-8 weeks. Most graphic T-shirts, hoodies, mugs and phone cases ship in 5-10 business days. They are not printed until an order is placed. Please be aware that Covid-19 has affected shipping times.
You must contact us at www.bootloversusa.com to request a refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment. We have no control over how long it takes your financial institution to credit your account. If you don't hear back via e-mail, please send a text to 715-850-1234.